SMS TERMS OF SERVICE
JuiceNet LLC SMS/Text Messaging Terms Last Updated: [INSERT DATE]
1. Program Description
JuiceNet LLC (“JuiceNet,” “we,” “us”) offers an SMS messaging program to provide you with information about our EV charging network, services, and products. By opting in to our SMS program, you may receive text messages including:
- Order confirmations, shipping updates, and delivery notifications
- Appointment and consultation reminders
- Service updates and account notifications
- Promotional offers, discounts, and product announcements
- Network availability alerts and charging session updates
2. Consent and Opt-In
By providing your phone number and checking the SMS consent box on any JuiceNet form, website, or application, you expressly consent to receive recurring automated text messages from JuiceNet LLC at the mobile number you provided. Your consent is not a condition of any purchase or service.
3. Message Frequency
Message frequency varies depending on your account activity and preferences. You may receive approximately 2-8 messages per month for promotional communications and additional transactional messages related to your orders, appointments, or charging sessions.
4. Message and Data Rates
Message and data rates may apply. JuiceNet does not charge for SMS messages, but your mobile carrier’s standard messaging and data rates will apply. Check with your carrier for details about your text messaging plan.
5. Opt-Out
You may opt out of receiving text messages at any time by replying STOP to any message you receive from JuiceNet. After opting out, you will receive one final confirmation message. Opting out of SMS does not affect your JuiceNet account or any services you have purchased.
6. Help
For help with our SMS program, reply HELP to any message from JuiceNet, or contact us at:
- Email: info@juicenet.ai
- Phone: (657) 616-2136
- Address: 419 Main St. #348, Huntington Beach, CA 92648
7. Supported Carriers
Our SMS program is supported on major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers. Carriers are not liable for delayed or undelivered messages.
8. Privacy
Your phone number and opt-in data will not be shared with or sold to third parties or affiliates for marketing or promotional purposes. We will only share your information as described in our Privacy Policy.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
9. Dispute Resolution
Any disputes arising from or relating to our SMS program are subject to the dispute resolution provisions in our Terms and Conditions.
10. Changes to These Terms
We may update these SMS Terms from time to time. Material changes will be communicated via text message or email. Continued participation in the SMS program after changes constitutes acceptance of the updated terms.
11. Contact Information
JuiceNet LLC 419 Main St. #348 Huntington Beach, CA 92648 Email: info@juicenet.ai Phone: (657) 616-2136